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FAQ

THE MOST COMMON QUESTIONS

  • What happens if I get my jewelry broken?
    You can get another piece of the same one you bought, contact us and we will tell you what you need to do.
  • How many days do I have to return?
    You have 15 days to make a return, send us an email and we will tell you the steps to follow to get what you need.
  • What materials do you use to make your jewelry?
    We use Sterling silver filled and 14 K gold filled, most of our stones and pearls are authentic. That gives our pieces of high quality and elegance.
  • How do your shipping rates work?
    We work with a third party company to do shipping and all the rates are calculated by them by weight and size of the item.
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